This privacy policy covers MFS Dent ("we", "us", "our") and everyone who visits our website or uses our services. At MFS Dent we attach great importance to patient confidentiality and data security. This policy provides detailed information about how we collect, use, share and protect your personal information.

1. Information We Collect

At MFS Dent, we may collect the following types of personal information:

a) Identity information: identity details such as your first name, last name, date of birth, gender, address, phone number and email address.

b) Health information: health data relating to your oral and dental health, such as dental scans, X-rays, treatment history, diagnoses and treatment plans.

c) Contact information: contact details such as appointment requests, contact form submissions and communication by email or telephone.

d) Financial information: financial details such as payments, insurance information or other financial data.

e) Internet Protocol (IP) information: we may automatically record technical information such as your IP address when you visit our website.

2. How We Collect Information

We may collect personal information in the following ways:

a) Appointment requests: personal information is collected when you request an appointment through our website or by telephone.

b) Contact forms: you can provide us with your personal information by filling in the contact forms on our website.

c) Treatment process: personal and health information obtained during your examination and treatment.

3. Use and Sharing of Information

At MFS Dent, we may use the personal information we collect for the following purposes:

a) Treatment services: to manage your appointment and treatment process, to plan diagnosis and treatment, and to deliver health care.

b) Communication: we may use your contact details to send you informational messages, to

make appointment reminders or to offer you recommendations.

c) Internal audit and quality control: we may use personal information to improve the quality of our services and to carry out internal audit processes.

d) Legal obligations: we may share personal information in order to meet legal requirements, to comply with legal proceedings and to protect public health and safety.

e) Third-party service providers: we may share personal information with service providers in order to run or operate our services. These providers may only use your data in line with the instructions we give them and are obliged to protect its confidentiality.

f) With your consent: before using your personal information for other purposes, we may inform you and ask for your consent.

4. Data Security

At MFS Dent, we take appropriate technical and organizational measures to keep your personal information secure. We apply the security measures needed to minimize the risk of unauthorized access to, alteration, disclosure or destruction of your information. We also aim to build an informed data security culture by providing our staff with training on data protection.

5. Your Rights and Choices

You have the following rights to control and protect your personal data:

a) Right of access: you have the right to learn how your personal data is used and processed.

b) Right to rectification and erasure: you have the right to correct or delete personal information that is incorrect or incomplete.

c) Right to object to processing: you have the right to object to your personal data being processed for a particular purpose.

d) Right to withdraw consent: you have the right to withdraw the consent you gave at any time.

To exercise these rights, or to ask any question about our privacy policy, you can contact us.

6. Changes to This Privacy Policy

Our privacy policy may be updated from time to time. When there are significant

changes, we will notify you or publish the updated policy on our website.

Contact Us

If you have any question or concern about MFS Dent or our privacy policy, please contact us using the details below:

MFS Dent
Address: Davutkadı Mah. Fatih Sultan Mehmet Cad. No: 57/B, 16340 Yıldırım, Bursa, Turkey
Phone: +90 541 363 34 42
Email: [email protected]

It is our priority to make sure you feel safe about the care we take with the information you give us and about our commitment to confidentiality.